London (ots/PRNewswire) - New guide shows how bringing delivery management and the post-purchase experience together can fuel customer loyalty and business growth Almost two-thirds of consumers confess that a positive brand experience is more likely to win them over than great advertising.[1] In a world where the online retail space is growing increasingly crowded, ...
London (ots/PRNewswire) - A new study by nShift and DeliveryX examines the importance of returns in ecommerce after £4.2bn worth of goods were sent back in 2023 Returns provide retailers with a golden opportunity to differentiate and improve customer loyalty. That's the view from nShift, the global leader in delivery & experience management (DMXM), which has released a new report looking at how increasingly influential ...
London (ots/PRNewswire) - New report predicts by 2028, global parcel delivery volumes will increase by approximately 40% Gartner®, a company delivering actionable, objective insight to executives and their teams, has named nShift as a Representative Vendor in its report "Market Guide for Multicarrier Parcel Management Solutions." With global parcel deliveries expected ...
London (ots/PRNewswire) - New nShift report encourages online retailers to transform the delivery experience with multi-carrier capability Online retailers risk reputational damage and lower cart conversions if they attempt to outsource their delivery experience to just one or a small group of carrier companies. This is the warning from nShift, the world's leading ...
